Our next-generation service philosophy
Our Group has decades of experience and know-how when it comes to machine life cycles and service requirements.
With an advanced approach to customer care, we are able to anticipate service and maintenance needs rather than just react to them. Through the use of new, sophisticated technologies, we can provide innovative services, and immediate worldwide support via remote assistance systems and virtual reality.
Comprehensive technical support
IMS TECHNOLOGIES’ comprehensive post-sales services include spare parts, field service, inspections, a real-time helpdesk, training, retrofits, and upgrades, as well as relocation and preventive maintenance.
Your customer support worldwide 24/7
Our helpdesk operators are prompt to support whenever assistance is requested. Customers can always rely on helpful experts committed to finding the best solution as quickly as possible.