A new “Customer Area, a section where customers can find several useful and immediate after-sales tools, is now available at

With just a few clicks it is possible to quickly activate a support request, monitor the delivery times of spare parts orders or the progress of all open cases, keep track of maintenance activities and much more.

From the Customer Area users have also direct access to the e-commerce section, where they can buy original spare parts, and to the industrial IoT platform MAIA – Machine Artificial Intelligence Application, which allows to collect and analyze data from machines in order to optimize operations, improve efficiency and product quality.

Don’t lose time, enter now the IMS COMMUNITY and take advantage of its exclusive services! Click here.

At the first access you’ll have to select the option “Not a member?” to register.

We look forward to welcoming you to our community!

Click on the following links to learn more about IMS TECHNOLOGIES Customer Service or our MAIA IoT platform, an extraordinary tool to face Industry 4.0 challenges.