服务

我们的新一代服务理念

我司集团在机器生命周期和服务要求方面拥有数十年的经验和专业知识。通过先进的客户服务方法,我司能够预测服务和维护需求,而不仅仅是对其做出反应。通过使用新的复杂技术,我司可以通过远程协助系统和虚拟现实提供创新服务和即时的全球支持。

了解我司售后服务

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全球技术支持

艾马斯技术有限公司的全面售后服务包括备件、现场服务、检查、实时后台协助、培训、改造、升级以及搬迁和预防性维护。

全球技术支持

我司服务的运营效益

  • 延长机器寿命
    通过安排维护和检查,可以使机器保持在最佳工作状态,使其能够达到整个生命周期并长期保持高效。保持设备处于良好状态可以使其运行时间更长、效率更高,从而降低成本。
  • 降低成本
    适当的运营规划意味着优化活动并有效地提供资源。提前了解所需的操作和资源,以及采购备件的合理供应,对于降低整体成本是必要的。
  • 提高生产率和效率
    通过确定需要在整个机器生命周期内实施的操作,改进干预时序安排可以帮助防止故障造成的停机,从而减少降低生产率和效率水平的可能性。
  • 提高安全性和可靠性
    计划操作的实施会影响机器的可靠性,使工作场所对参与生产过程的所有人来说都是一个更安全的环境,同时降低事故风险。
Rate Star

客户的满意是对我司服务的最佳评价,我司服务一直以速度、卓越和质量而闻名。

  • Above and beyond our expectations. Would enjoy having Simone and Rico back at our facility any time!

    Mr. J. C.
    United States of America
  • Very friendly staff and quick in preparing the material.

    Mr. K.G.
    Italy
  • Wish your team all the best, thank for all of support. Hope your team give us more supporter in datasheet or drawing of the goods!

    Mr. T. K. N.
    Vietnam
  • Your team is always there for us. We received answers to all questions in a very short time.

    Ms. L. P.
    Bosnia and Herzegovina
  • ottima assistenza in tempi brevi, risoluzione problematiche ok

    Mr. F. C.
    Italy
  • Service has improved significantly. Good work.

    Mr. C. F.
    Canada
  • Raffaella is always quick to respond. She also provides the details requested on the first request. We/I greatly appreciate her support.

    Mr. B. E.
    United States of America
  • Assistenza TOP!!!

    Mr. S. P.
    Italy
  • Thanks for all the support given during breakdown.

    P. S.
    India
  • Good and quick support

    L. S.
    China
  • Fantastic service and technician support! Thank you!!

    Mr. J. C.
    United States of America
  • Your support was fast even with the problem of the time difference between Mexico and Italy, it was very helpful to understand the problem, they gave me not only one but several possible variables tha

    Mr. J. M. P. H.
    Mexico
  • The technician’s visit was flawless. Mr. Manuel was punctual, thorough and meticulous in his work. He also showed great commitment to his work and did not lack ideas if he came across a problem.

    Mr. M. S.
    Poland
  • It is an excellent service, very fast and a good attitude, they are always there to help you.

    A. S.
    United States of America
  • Really good service and fast responses!

    Mr. D. v. E.
    Netherlands
  • Especially Federica and Raffaella are amazing, thanks a lot.

    Mr. S. D.
    Netherlands

您的全球客户支持

我司的后台服务操作员在需要帮助时会及时提供支持。客户始终可以信赖致力于尽快找到最佳解决方案的专家。

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